SMS Terms & Conditions
Expert Roofing Services, LLC Last updated: 9/9/2026
By providing your phone number and opting in on our website or in person, you agree to the following terms governing our text messaging program.
1. Program Description
Expert Roofing Services, LLC ("we," "us," "our") offers a text messaging program to communicate with customers and prospective customers about their inquiries and service appointments. This program is customer care only — it is used to:
Respond to your request for a free estimate or other inquiry
Confirm, schedule, and remind you of appointments
Provide updates on the status of your project
This program does not include marketing, promotional, or advertising messages.
2. How You Opt In
You opt in to this program by submitting your phone number through our website contact/estimate form and checking the consent box, or by verbally providing consent and your phone number to our staff. We only send messages to numbers that have expressly opted in.
3. Message Frequency
Message frequency varies depending on your interactions with us. On average, you can expect approximately 1–5 messages per month, or in direct response to your inquiries.
4. Cost
Message and data rates may apply. Charges depend on your mobile carrier plan. Contact your wireless provider with any questions about your plan.
5. Opt-Out
You may cancel this SMS program at any time. Text STOP to the number messaging you. After you send "STOP," we will send one confirmation message that you have been unsubscribed, and no further messages will be sent unless you opt in again. If you'd like to rejoin, submit a new request through our website or contact us directly.
6. Help
Text HELP to the number messaging you for assistance, or contact us directly at office@expertroofingservices.com or (541) 607-2889.
7. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
8. Supported Carriers
Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency may vary. Most major US carriers are supported; carriers are not liable for delayed or undelivered messages.
9. Consent Is Not a Condition of Purchase
Your consent to receive text messages is not required to purchase any goods or services from Expert Roofing Services, LLC.
10. Privacy
Your phone number and any information collected through this program are handled according to our Privacy Policy. Opt-in data and consent are never shared with third parties or affiliates for marketing purposes.
11. Changes to This Program
We may update these Terms from time to time. Continued participation in the program after changes are posted constitutes acceptance of the updated Terms.
12. Contact Us
Expert Roofing Services, LLC 712 Powers St., Eugene, OR 97402 office@expertroofingservices.com (541) 607-2889
See Why We're Rated in the Top 2%
“We are so happy we chose Expert Roofing! The work crew showed up on time and worked all day to finish the project in one day! They were considerate and respectful. They cleaned up nicely after the job was finished. We love our new roof. We may just be the envy of the neighborhood! 😉”
Lori K.
“A+ Experience – Highly Recommend! We’re beyond grateful for the whole crew. They made what felt like a huge, overwhelming project feel smooth and easy. Can’t recommend Expert Roofing enough—if you’re looking for quality work, excellent communication, and a team you can trust, this is it.”
Austin H.
“We are so impressed with the quality of work done! Very good communication about every step of the process. Eric and Daniel were great to work with! I highly recommend them. Our house looks like a brand new home. The siding made such a big difference! If you are military ask for the discount!”
Diane W.
“Chip was excellent salesman, he wasn’t pushy or belittling. He gave us a good price without playing games or other tactics. Foreman Max and his crew did an excellent job on the install. It was done in two days. They put a new roof on my shed, which wasn’t on the bid. I thought this was a nice touch. I have no complaints and would recommend this company to friends and family.”
Daniel Van G.
“Our beautiful new roof was just installed by Expert Roofing, and we are very pleased with all aspects of the process, from our initial call to set up an appointment, to Chip Southerland quickly coming out to spend several hours inspecting our roof and devising a plan, to the hard-working and energetic team of roofers with Max Stoneburg as the project manager.”
Joanne
“We couldn't be happier with our new siding! We've needed to replace our warped, rotten siding for years. Chip, the sales guy who came out to give us an estimate, was able to show us computer mock-ups of different colors and styles so that we could clearly visualize what different color combinations and siding types would look like on our house. Max gave us a clear idea of what would be done and was meticulous in making sure that everything was done to company standards, his standards, and our satisfaction. He also gave us so many great tips to keep our siding look great for years. And his crew got everything done so fast! We will definitely be calling them when it's time to replace our roof.”
Crissy B.
“Expert Roofing repaced our roof with a beauitful metal roof. We are totally satisfied with the new roof, with the concern with the our convenience in the house, as well as the final clean up. Communication keeping us apprised of the progress was also excellent. I would highly recommend Expert Roofing for your roofing needs.”
Lenny F.
“We worked with Tyler and Max at the front end and final review of an excellent roofing job. Their crew was efficient and did a great job in just 3 days . Their warranty is outstanding and they are a good local family business.”
Lisa L.
Contact Us
Monday—Friday: 8:00 a.m. — 5:00 p.m.
Monday—Friday: 8:00 a.m. — 5:00 p.m.